This lesson discussed Natural Language Processing (NLP) and the ability for a machine to understand a customer's intent. However do you believe there could ever be a scenario were the machine misreads or misinterprets a customer’s intent?
What might be the case in which this could occur and provide a scenario whereby this misinterpretation could have serious consequences. Explain.
This response will be reviewed and graded after submission.
Grading can be reviewed and adjusted.
Grading can be reviewed and adjusted.
End of lesson question probe
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