How to Deal with Workplace Conflict

Workplace conflict can stop you from being productive, rob you of your peace at work, or simply prevent you from being your best. Yet, what is workplace conflict and how should you handle it?

Workplace conflict is a disagreement or conflict between individuals or groups in a professional setting. It can occur when there are differences in our understanding, expectations, or approach around the same thing. While conflict can often be seen as negative, it can also lead to growth and improved communications, if handled properly.

Below, I provide you with six tips for managing conflict in the workplace:

1. Communicate Openly and Regularly with Your Coworkers

Sometimes conflict arises due to a lack of communication or miscommunication. Make sure to have regular check-ins with the coworkers involved in the conflict and keep open lines of communication.

2. Analyze The Root Cause of The Conflict

Assess the situation and try to identify any underlying reasons for the conflict. Is it a personality clash? Misunderstanding? Conflicting work styles? Once you understand the root cause, it will be easier to find a resolution.

3. Seek Help from A Neutral Third Party, Such as A Supervisor or HR Representative

Having an unbiased mediator can help facilitate productive discussion and lead to a resolution.

4. Remain Respectful and Professional at All Times, Even in The Heat of The Conflict

It can be easy to get caught up in negative emotions, but it’s important to remain respectful and maintain a level head. Take deep breaths and try to approach the conflict with a problem-solving mindset rather than focusing on assigning blame.

5. Be Willing to Compromise and Find A Solution that Works for All Parties Involved

Remember that resolving conflict is not about being right or winning, it’s about finding a resolution that satisfies everyone involved. Be open-minded and willing to compromise in order to reach a mutually beneficial solution.

6. Follow up and Check in After The Conflict Has Been Resolved to Ensure that It Stays Resolved

Conflict resolution is not a one-and-done situation, it’s a continual process. This is why it is important to keep communications open and address any lingering issues or concerns as they happen.